Privacy Policy

1. Introduction

At COPACSO, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, submit an enquiry, request a quotation, or communicate with us.

By using the COPACSO website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide when interacting with our website, including:

• Name
• Company name
• Email address
• Phone number
• Business or product requirements
• Information submitted through contact and enquiry forms
• Other information you choose to provide when communicating with COPACSO

We may also collect certain technical information automatically when you visit our website, such as browser type, device information, IP address, and general website usage information.

3. How We Use Your Information

Information collected through our website may be used to:

• Respond to enquiries and requests
• Respond to quotation requests
• Understand your product or packaging requirements
• Provide information about our products and services
• Communicate with you regarding your enquiry
• Improve our website and user experience
• Maintain website security
• Prevent misuse or unauthorized activity
• Meet applicable legal or regulatory requirements

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, analyze traffic, and improve the user experience.

Third-party analytics and website technologies may also use cookies or similar technologies according to their respective policies.

You may manage cookie settings through your web browser. Disabling certain cookies may affect some website functionality.

5. How We Share Information

We do not sell or rent personal information.

Information may be shared where reasonably necessary with service providers that help us operate, maintain, secure, or analyze our website and business communications.

Information may also be disclosed where required by applicable law, legal proceedings, governmental authorities, or other lawful requirements.

6. Data Security

COPACSO takes reasonable measures to protect information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We may retain information for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, providing services, resolving disputes, and complying with applicable legal requirements.

The appropriate retention period may vary depending on the type and purpose of the information.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including rights to request access, correction, updating, or deletion of certain information.

You may also have rights relating to consent and the processing of your personal information.

Requests relating to personal information may be made through the contact details provided on the COPACSO website.

9. Third-Party Services

Our website may use third-party services for functions such as:

• Website hosting
• Website analytics
• Website security
• Contact and enquiry forms
• Communication
• Other website-related services

These third parties may process information according to their own terms and privacy policies.

10. Children’s Privacy

The COPACSO website is intended primarily for business and general informational purposes.

We do not knowingly seek personal information from children for the purpose of providing our business services.